Politique d’expédition
Shipping Policy – Emilie Paris
At Emilie Paris, we aim to make your shopping experience as smooth and enjoyable as possible. To ensure this, we have developed an efficient, customer-focused, and environmentally conscious shipping process. Below, you’ll find all important information about our shipping policy.
Shipping Information
Always Free Shipping
We believe in transparent and fair pricing. That’s why Emilie Paris offers free shipping on all orders within Germany and Austria — with no minimum order value required. No hidden fees, just a seamless shopping experience from start to finish.
Order Tracking
You can track your order at any time using our Track & Trace service. Tracking information becomes available 1–3 days after your order is placed.
Once your parcel has been shipped, you’ll receive an email confirmation with your tracking number.
Processing & Delivery Time
Orders are processed and shipped within 1–3 business days.
The average delivery time is 4–10 business days, depending on your location and shipping volume. Please note that delivery times may vary due to high demand or courier delays.
Orders placed before 11:00 PM may be shipped the same day.
Shipping Partners
We work exclusively with trusted logistics partners known for their reliability and care in handling packages, including:
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DHL
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DPD
Sustainable Shipping
At Emilie Paris, we care deeply about sustainability.
By shipping directly from our suppliers to you, we minimize transportation distances and reduce unnecessary intermediaries. This allows us to shorten delivery times, lower costs, and reduce our carbon footprint.
Our packaging is made from recyclable and eco-friendly materials, helping us contribute to a greener future while maintaining the highest quality standards for our products.
Customs & Import Duties
For international orders, customs duties or import taxes may apply once the package reaches your country.
Any additional charges related to customs clearance are the responsibility of the customer. Emilie Paris has no control over these fees and cannot predict their exact amount, as regulations vary by country.
Delivery Issues
If you experience any problems with your delivery — such as delays, lost parcels, or damage during transit — please contact our customer service team at
📧 info@emilie-paris.com.
We’ll be happy to assist you and provide a suitable solution as quickly as possible.
Thank You for Shopping with Emilie Paris
We handle every order with the utmost care and attention.
If you have any questions about our shipping policy or your order, please don’t hesitate to reach out.
With love,
The Emilie Paris Team 💌
